To say Nick Ardezzone was nervous before his rotator cuff surgery is an understatement. Never having had surgery, he was very anxious about the procedure to begin with. Having it performed outside a hospital made him even more uneasy.
"After my surgery, five staff members called to make sure I was okay. For years I have worked with 1,000 people, and no one called. That shows you how much the Center cares."Many questions plagued him, but Winthrop's Ambulatory Surgery Center at Garden City staff had the answers--all the right answers.
To calm his fears, Mark G. Grossman, MD, a Winthrop orthopaedic surgeon and US Army All-American Bowl head team physician, even scheduled a much-appreciated tour of the facility.
"The experience was unbelievable; I was a nervous wreck, but the Center's staff made me comfortable," explained Mr. Ardezzone. "I tormented them with questions, yet they gave me no grief.
"They have all been amazing and really put me at ease," he explained. "Even the anesthesiologist was attentive, caring and very specific about the procedure. And when I awoke, a nurse was right there with me explaining what I was feeling and asking how I was doing."
Winthrop's Ambulatory Surgery Center at Garden City is fully equipped with the most advanced technology and offers the latest surgical procedures performed in a tranquil environment.
Focus on Recovery
Convenience and peace of mind: Those facing outpatient, same-day surgery will find both at Winthrop's Ambulatory Surgery Center at Garden City where patients only need to concentrate on their recovery.
Since opening its doors in April, the Center has provided patients with personalized care in a multi-specialty facility equipped with the most advanced technology.
"No matter how simple or complex the surgery, our skilled staff focuses on minimizing patients' anxiety before our highly experienced surgeons perform the latest surgical procedures," explained Rita Roberts, RN, Administrative Director, Ambulatory Surgery Center.
"Patients then recuperate in a tranquil atmosphere with loved ones close by," added Garry J. Schwall, MBA, RPA-C, Vice President, Administration. "Encouraging a speedy recovery, our facility offers patients less wait time and increased flexibility so their daily routines are not disrupted."
In fact, Mr. Ardezzone's surgery only took an hour-and-a-half, allowing him and his wife time to get back home and pick up their daughter from dance class.
3 modern operating rooms
2 procedure rooms
8-bed recovery room
4 pre-operative stations with changing stations
Private consultation room
Easy access to major roadways
Addressing the needs of patient escorts such as Mr. Ardezzone's wife, Joann, the Center has a large, comfortably appointed family waiting area, abundant parking and a covered patient discharge area. Later this year, the Center will provide companions with pagers, allowing them to leave the facility, confident in knowing they are still connected.
A Change of Heart
Just a week after his surgery, Mr. Ardezzone felt fantastic, noting he's going to come back better than before. He attributes his recovery to the caring and understanding he received at the Center. And he's even changed his mind about insisting on having surgery in a hospital "10 stories or higher."
"If I have any other surgeries, it's got to be at Winthrop's Ambulatory Surgery Center," he said. "The staff went above and beyond without a doubt."
The Center is located at 777 Zeckendorf Boulevard, at the northwest corner of East Gate Boulevard in Garden City. For more information, call (516) 832-8870.