Healthcare with a Smile - It's the Personal Touch that Makes Winthrop Welcoming and World Class


Vol. 12, No. 2
August, 2002

  • Winthrop’s New Radiation Oncology Center Offers Most Advanced Technology and Outpatient Treatment in Region Provides
    Patients with Quick, Targeted Treatment

  • Winthrop Surgeons Offer New Hope for People with Morbid Obesity

  • Winthrop’s Orthopedic Surgeons Provide Access to New Type of Relief for Knee Pain
    Minimally Invasive Surgical Procedure May Help Those Slowed Down by Osteoarthritis

  • Comprehensive Neurological Intensive Care Unit Opens at Winthrop
    New Unit Provides Patients with Advanced Monitoring Technology

  • Biofeedback Therapy Offers Patients at Winthrop Control Over Their Own Health

  • Allergy Sufferers - Prepared for Allergy Season?

  • Important Sun Safety Tips for Healthy Summer Skin

  • Winthrop’s $6.6 Million Emergency Department Renovation and Expansion Project Continues to Move Right Along

  • Plans for Multi-Faith Chapel in the Works as Winthrop’s Pastoral Care and Education Program Continues to Reach out to Patients

  • First Epileptic Patient Undergoes PET Scan at Winthrop’s PET Imaging Center

  • Latex Allergies a Big Concern
    Winthrop Requests, ‘Leave Latex Balloons Home’

  • Healthcare with a Smile - It’s the Personal Touch that Makes Winthrop Welcoming and World Class

  • Life and the Human Spirit Celebrated at Cancer Survivor’s Day

  • Local Family Raises $6,400 to Benefit Winthrop’s Cancer Center for Kids

  • Marvin Tiger Foundation Donation Provides Children at Winthrop’s Cancer Center for Kids with Hours of Fun, Entertainment

  • Aventis Pharmaceuticals Donates $10,000 to Winthrop’s Emergency Services Program

  • Sleep Disorders Center at Winthrop Achieves AASM Reaccreditation

  • 78th Annual Meeting of Winthrop-University Hospital’s Auxiliary Recounts a Year of Many Successes

  • Winthrop Physicians Named Among Elite in New York Magazine’s 2002 Listing of the “Best Doctors in New York”

  • Copyright

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  • A visit to the Hospital just got a bit friendlier. Patients and visitors who walk through Winthrop's main doors are greeted with a warm, welcoming smile and made to feel right at home, thanks to Annmarie Fahey-Demato.

    Annmarie, Winthrop's new Welcome Center Representative, can be likened to a hotel concierge, a jack of all trades, so to speak, who helps each patient and visitor who walks through the lobby.

    "My job is very diversified," said Annmarie. "I meet and greet everyone who walks through Winthrop's doors, helping patients, family members and visitors get to where they need to go, answering their questions and concerns."

    And help she does... Annmarie has assisted patients with everything from obtaining wheelchairs to getting handicapped parking permits for the elderly and disabled. On occasion, she will encounter families who speak a foreign language and is able to help them as well, using a new technology called the Cyraphone®, a dual handset telephonic interpretation system that can connect a patient to an interpreter in over 150 languages.

    In addition to helping patients and visitors navigate around the Hospital, Annmarie also works closely with patient relations, discharge planning and social work, helping patients access these services.

    Something people most appreciate is the personal touch Annmarie provides. "I often help families waiting for news on a loved one in surgery," she said. "Waiting for news for even one minute can seem like hours. Simply making a phone call to the unit to find out any information means the world to the family members who are waiting anxiously. I take the time to get to know people like they are my friends and give them a sense of comfort."

    Annmarie describes her job as very rewarding. She loves to watch all of the newborns leave with their proud new parents and enjoys talking to everyone who passes by her welcome desk. One of the best parts of her job, she explains is hearing all the nice things people have to say about Winthrop.

    "Patients are always telling me how incredible our nurses are, how helpful everyone at Winthrop is, and how Winthrop is truly a wonderful place."

    For more information about Winthrop and its Institutes for Care, call 1-516-663-0333.

    Life and the Human Spirit Celebrated at Cancer Survivor's Day


    More than 400 cancer survivors, their families and healthcare providers celebrated life at Winthrop-University Hospital's annual Cancer Survivors Day on Friday, June 7th.

    Cancer Survivor's Day is a national recognition of the indomitable spirit of the more than 8.9 million Americans dealing with a diagnosis of cancer.

    Survivors of every age took part in the celebration, sharing experiences and milestones in their battles with cancer as well as words of encouragement with friends and the Winthrop doctors and nurses who cared for them. The evening was dedicated to all those who have dealt with the diagnosis of cancer, celebrating their lives and courage.



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