Volunteering at Winthrop-University Hospital
At Winthrop-University Hospital, volunteers are an essential part of the Hospital family, helping us to deliver compassionate world-class care to our patients.
The Winthrop-University Hospital Volunteer Program offers volunteers many rewarding and meaningful opportunities to interact with patients, assist staff, or provide clerical or administrative support to various departments. By volunteering at Winthrop-University Hospital, many people have enriched their own lives while helping others and serving a vital role in the local community.
Creative placement and flexible scheduling afford each new volunteer an opportunity to pursue his or her special interests while putting to use individual skills and talents. Long-term and short-term assignments are available seven days a week. A minimum commitment of three to four hours per week is requested.
We welcome volunteers who are 14 years or older and willing to devote their time and energy into our Junior and Senior Volunteer Programs. Applicants should be dependable, responsible, friendly and willing to make a firm commitment. Volunteers must meet basic requirements, including Winthrop-University Hospital’s health and immunization standards.
Patient-related and non-patient-related activities include choice assignments in the following service areas and departments:
Volunteers in Admitting welcome and check in patients for registration, answer phones, greet and direct patients and visitors, and assist staff as needed.
Volunteers in the Ambassador Program visit patients to answer queries about the Hospital and Patient Care unit. They provide them with our patient relations brochure and other related materials. They also identify and report patient concerns and handle non-medical requests.
Ambulatory Surgical Unit Volunteers act as messengers, store supplies and make unoccupied, sanitized beds. They also distribute blankets and other items and assist staff as required.
Volunteers in our Buddy Program provide company and comfort to the patient. They make friendly visits to patients and offer puzzles, books, magazines and assist staff as needed.
Child Life volunteers interact with children, maintain playroom safety, and clean and organize toys. They assist staff as needed.
Clerical/Office Support volunteers assist with copying, collating, scanning, filing, answering phones and perform other tasks as needed.
Concierge Service volunteers help ensure that patients and family members of Winthrop-University Hospital receive appropriate non-medical services to enhance their patient experience.
Emergency Department volunteers act as liaisons for patients and their families. Volunteers must receive permission from a nurse prior to providing services to patients other than magazines, pillows, blankets, and other supplies.
Floral Delivery volunteers assist staff with deliveries of flowers to patient unit floors and deliver to the patient directly.
Gift Shop volunteers assist staff at the gift shop. They help sell items, replace merchandise and check for new or sale items.
Volunteers assist with guiding patients/visitors to their designated areas throughout the Hospital and help answer non-medical questions.
Helping Hands volunteers help staff with departmental mailings, make photo copies, fax documents, filing and answer phones.
Lobby Café volunteers help maintain clean tables, and countertops. They also help with refilling food items and other non-food related duties.
Volunteers assist our interfaith chaplaincy service in providing spiritual and religious support and care to patients, families and hospital staff.
Volunteers in Patient Care help pick up supplies and equipment, make photocopies, collate/file, place labels on patient charts, refill supplies as needed, run errands throughout the Hospital, answer phones and assist other staff as needed.
Patient Relations volunteers assist new patients with acclimating to the Hospital environment, ensure that patients receive necessary informational packets, answer questions and make referrals.
Volunteers assist patients and visitors at Patient Information Desk and guide and direct visitor traffic.
They provide information in accordance with daily patient census sheets and computer readouts, answer non-medical questions and assist operators by promptly screening and transferring calls.
Volunteers at our pharmacy assist with placing labels on medications, unpack and unwrap medication for processing, check expiration dates and repack medication into smaller quantities.
Reach Out and Read encourages parents to read to their children by distributing brand new books free of charge at every well-child visit from 6 months to five years of age. As a volunteer reader, you will demonstrate engaging reading techniques to parents and help develop children’s language and literacy skills.
Volunteers at the Surgical Information Desk provide general assistance to visitors waiting in the Hospital lobby. They also help promote coordination and continuity with the OR and PACU and help create a friendly, supportive atmosphere for families of surgery patients.
Volunteer Greeters cordially greet visitors and patients arriving at the Hospital. They provide assistance to patients and visitors by calling for wheelchairs, or other services as needed. They also guide and/or escort patients who need help navigating their way within the Hospital.
The duties of Special Projects volunteers vary as per the needs of different departments.